Last updated June 17, 2011
Unsubscribe, Inc. ("Unsubscribe," "we," "us" or "our") is committed to respecting the privacy rights and concerns of all users of the Unsubscribe websites where this Privacy Policy is posted (the "Site(s)") (we refer to the Site(s), the services and the software made available through the Site(s), collectively, as the "Unsubscribe Features"). As such, we have established and implemented this Privacy Policy to inform visitors to the Site(s) and users of the Unsubscribe Features how we use and protect the information we collect through the Site(s) and the Unsubscribe Features. By visiting the Site(s) or using any of the Unsubscribe Features, you consent to Unsubscribe's collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site(s) and not to any other website that you may be able to access from the Site(s) which may have its own data collection and use practices and policies.
This policy answers the following questions:
- What information do we collect about you and how do we use it?
- Will we share your personal information with third parties?
- What choices do you have about the collection and use of your personal information?
- What security measures do we take to safeguard your personal information?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access certain areas of the Site(s), but if you do not want to disclose certain personal information to us, you will not be able to access certain aspects of the Unsubscribe Features.
We collect personal information when you create an account through the Unsubscribe Features; subscribe to our newsletter; participate in feedback forms and questionnaires; purchase a product through the Unsubscribe Features; register a product that you have purchased; or receive customer or technical support.
To create an account for the Unsubscribe Features, we require you to provide your email address. When you are purchasing products through the Unsubscribe Features, in addition to your email address, you will be required to provide your name and password that you choose, billing address, and credit card or other payment information.
Additionally, when you use the Unsubscribe Features, we ask you to designate certain email addresses from which you no longer want to receive emails (“Unwanted Addresses”). When you do so, we collect the email messages that you forward to us and we also collect other emails that are addressed to you and sent from Unwanted Addresses. We store the emails that you forward to us and the emails from Unwanted Addresses on our servers.
How We Use Your Personal Information
The personal information you provide to us will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, or special offers. We also use your email address as part of the Unsubscribe Features in eliminating your unwanted emails and in sending you messages about the Unsubscribe Features and other general announcements. In addition, we may use your name and other information you provide to identify software applications and programs that are able to access your personal data when you visit third party social networking websites.
We keep track of your interactions with us, including but not limited to your activity within the Unsubscribe Features. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Unsubscribe Features. We may also use your personal information to contact you when necessary.
We may we use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Unsubscribe Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Unsubscribe Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Unsubscribe Features users.
Cookies
"Cookies" are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Site(s) to allow us to provide information to make your online experience more convenient. For example, when you return to one of our websites after logging in, cookies provide information to the website so that the website will remember who you are.
Log Information
Our servers automatically record information that your browser sends whenever you visit the Site(s). This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Unsubscribe Features, if any, which Unsubscribe Features you use and when and how long you use them. We use this information to monitor and analyze how users use the Unsubscribe Features, to provide customer service and to maintain and improve the Unsubscribe Features.
Children's Privacy
We do not knowingly collect personal information from children under 13. We take children's privacy seriously, and encourage parents to play an active role in their children's online experience at all times.
Sharing of Information
We may use your personal information to provide analyses of our users in the aggregate (including Analytical Data subject to the terms of this Privacy Policy) to prospective partners and other third parties.
In addition, we will share the personal information we collect from you under the following circumstances:
- Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce the Terms of Use for the Unsubscribe Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Unsubscribe Features, or (iv) such action is appropriate to protect the rights, property or safety of Unsubscribe, its employees, users of the Unsubscribe Features or others.
- Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Unsubscribe's assets, user information, including personal information collected from you through your use of the Unsubscribe Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Site(s).
- Service Providers. We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. For example, we have partnered with other companies to process payments for the Unsubscribe Features. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, Analytical Data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.
This Privacy Policy does not cover the information practices of third party websites linked to the Site(s). Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.
When you have clicked on a third party logo displayed on our Site(s) which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.
What choices do you have about the collection and use of your personal information?
Control of Your Information
You may update or delete your personal information or modify your account preferences for the Unsubscribe Features by accessing the "My Account" area of the Unsubscribe Features. Please note that when you delete your account, we may retain your account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.
Opting Out of Receiving Communications from Us
If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by selecting "unsubscribe" in your account, writing to us at privacy@unsubscribe.com or replying to the unsubscribe link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Mediation
If you are a resident of a country outside of the European Union, you also agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and Unsubscribe will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorney's fees, even if you would otherwise be entitled to them.
Dispute Resolution for Residents of the European Union
If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Policy, you may report your claim to the European Union Data Protection Authorities located in your jurisdiction.
The personal information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Unsubscribe employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Unsubscribe Features. All Unsubscribe personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Unsubscribe Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
European Commission's Directive on Data Protection - Safe HarborUnsubscribe adheres to the Safe Harbor Principles that were established by the U.S. Department of Commerce in consultation with the European Commission to comply with the European Commission's Directive on Data Protection.
Notification of ChangesThis Privacy Policy may change from time to time and we will post all changes on this page.
Questions? Contact UsIf you have any questions about our privacy practices or this Privacy Policy, please contact us by email at privacy@unsubscribe.com.
Terms of UsePlease read the Terms of Use http://www.unsubscribe.com/terms governing the use of the Site(s) and the Unsubscribe Features.
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